Terror Threads - Horror Clothing, Accessories and More.
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FAQs & Return/Exchange Policy

*COVID 19 Return Policy Update. Effective ImmediatelyDue to the Covid 19 virus we are no longer accepting any returns and or exchanges. This is for our own safety as well as our supporters. We hope you can understand our position on this and thank you for your support.

- When will my order ship? Most orders ship within 2-5 business days via USPS. Pre-Order Items ship within 10-15 business days (often times sooner) unless stated otherwise within the product listing.

- Do you ship Worldwide? Yes. Deliveries outside the United States may also incur Customs Fees which we are not responsible for.

- My tracking number is not showing any tracking info? There are times you will be emailed a tracking number after we have processed your order for shipment and not see any tracking info. This is because it was either processed after USPS has already picked up our shipments for the day or it's a pre-order item. If you don't see any tracking info for your shipment we recommend checking again in 24-48 hours. In the rare event that your tracking number has not updated in some days, USPS asks that you allow at least 30 days from shipment to Inquire about having us opening a case with them. 

- My tracking number shows my package was delivered but i didn't receive it. What should i do? In the rare event this happens, we recommend you first ask your neighbors and your local mail person/post office if they have seen your package. Most times shipments are found this way. If that turns up nothing we recommend contacting USPS with your tracking number and explaining what has happened. Ultimately if your tracking number shows as delivered we are not held liable for any lost or stolen packages. 

What Material Are Your Shirts Made Of? All our designs are printed on American Apparel or Bella Canvas blanks unless specified otherwise. Our Shirts are a Very High Quality, SUPER Soft 100% Combed Ring Spun Cotton. Our Hoodies are also a Very High Quality, Ringspun Cotton/Polyester Mix.

Do you offer exchanges or returns? We proudly stand behind all the products we sell. In the unfortunate event that you are not satisfied with your product, you may return it within 30 days of the order date for a refund and or exchange minus shipping charges. When concerning apparel, please send item(s) back as they were received meaning, brand new, unwashed/unworn, free of any deodorant, pet hair, perfumes/colognes and cigarette smoke. We will not issue any refunds on a pending delivery order. We must have Item(s) In hand to issue any refunds.

*Limited Editions such as our Hours Of Terror releases are printed to order and therefore are not eligible for refund and or exchange. 

*Any orders of 2 or more pieces of apparel may not be returned so If you are unsure of the fit of our tees we highly recommend purchasing a single tee first. Limited Editions are printed to order and cannot be exchanged or returned. You also may not exchange for a design that was released after your purchase was made.

Customer is liable for incurring shipping charges and will be sent a Paypal Invoice for amount due. All returned items must be unworn, unwashed and free of pet hair and cigarette smoke. We will not accept returns of items that have been used and or or washed. 

PLEASE order according to our size chart. Thank you!

Sorry, we do not offer returns on any Limited Edition releases, Posters, Autographed Items or Face Masks.

- Can I order multiples of any design? You may order no more than 3 of any same size of any of our designs as well as no more than 3 of each accessory. Some Limited releases maybe a limit of 2. 

 

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