FAQs & Return/Exchange Policy

- When will my order ship? Most orders ship within 2-5 business days via USPS. However, shipping times may vary during the year especially around holidays or big releases/sales. Pre-Order Items ship by the date posted within the preorder product listing. Please know that we always try our absolute hardest to get orders out as fast as we possibly can. With that being said, shipping times may vary during bigger releases, sales or holidays. 

- Do you ship outside the United States? Yes. With the exception of a handful of countries, we ship worldwide. Please note that deliveries outside the United States may incur Customs Fees which we are not responsible for.

- My tracking number is not showing any tracking info? You will be emailed a tracking number after we have processed your order for shipment and there are times you may not see any updated tracking info. This is because it was either processed after USPS has already picked up our shipments for the day or it's a pre-order item. If you don't see any tracking info for your shipment we recommend checking again in 24-48 hours. In the rare event that your tracking number has not updated in some days, USPS asks that you allow at least 30 days from shipment to Inquire about having us opening a case with them. 

- My tracking number shows my package was delivered but i didn't receive it. What should i do? In the rare event this happens, we recommend you first ask your neighbors and your local mail person/post office if they have seen your package. Most times shipments are found this way. If that turns up nothing we recommend contacting USPS with your tracking number and explaining what has happened. Ultimately if your tracking number shows as delivered we are not held liable for any lost or stolen packages.

- Do you offer price matching before or after an order Is already placed? Sorry, we do not.

Do you offer exchanges or returns? We proudly stand behind all the products we sell. In the unfortunate event that you are not satisfied with your product, you may return it within 30 days of the order date for a refund and or exchange minus shipping charges. When concerning apparel, please send item(s) back as they were received meaning, brand new, unwashed/unworn, free of any deodorant, pet hair, perfumes/colognes and cigarette smoke. We will not issue any refunds on a pending delivery order. We must have Item(s) In hand to issue any refunds.

*Limited Editions such as our Hours Of Terror releases are not eligible for refund and or exchange. 

*Any orders of 2 or more pieces of apparel may not be returned so If you are unsure of the fit of our tees we highly recommend purchasing a single tee first. 

PLEASE order according to our size chart. Thank you!

- Can I order multiples of any design? You may order no more than 3 of any same size of any of our designs as well as no more than 3 of each accessory. Some Limited releases maybe a limit of 2.